Website privacy

Enquiries and reviews

When you request a quote, AKZ Trade Group receives the contact details, project information and photos you choose to submit so we can respond. Quote photos and details are available in our private owner dashboard. Reviews are checked before publication.

Visitor activity

We measure page requests to understand website use. We record the page, time, referring website hostname and approximate city and country supplied by our hosting provider. We do not request GPS location. We use a daily keyed identifier derived from the network address and browser information to estimate repeat visits; raw network addresses and browser information are not saved in the visitor dashboard. This identifier changes daily and does not identify you by name.

This measurement does not place analytics cookies or use browser storage. Recognised bots, owner visits and requests containing Do Not Track or Global Privacy Control signals are excluded. Activity records are retained for 30 days. Approximate location may be wrong, especially on mobile networks or VPNs.

The owner can receive visitor, enquiry and review alerts through Zoho Mail. Visitor alerts include approximate location, page and referring website, but no network address or visitor identifier. Email copies remain in the business mailbox under its retention settings.

Optional Google measurement

If you accept measurement cookies, Google Analytics measures visits and our linked Google Ads account can measure advertising enquiries. Google receives page and campaign information and device/network information as part of those requests. We do not send your quote form answers, contact details, photos or enquiry reference to Google. Advertising personalisation is disabled in our tag configuration.

Google tags are blocked until you accept. Rejecting optional cookies does not affect enquiries or the separate visitor activity measurement described above. You can change your choice through Cookie settings on public pages. We remember that choice on this browser for up to 180 days; accepted Google cookies are configured with a 180-day lifetime. Google's account-level retention settings also apply to collected data.

On a successful enquiry we temporarily store a reference and a confirmation marker in this browser tab to show your receipt and avoid counting repeat confirmation visits. See Google's privacy policy for how Google handles information.

Contact

For questions about your information or a deletion request, email info@akztradegroup.co.uk.